Client reviews
All reviews from StarOfService's clients can be found here, from first to lastAlastair M.He was suppose to contact me on Saturday 2 June to arrange a visit. It is now Wednesday 6 June, no apology, given up on him.
Don G.Have not had any quotes from anybody
Margaret S.No quote long times between. Please stop sending me rmails
Chris T.My experience of this company was not good. The lady who answered the phone was very good and polite and gave excellent service. However, in spite of her efforts, the inspection and quote I requested, bid not happen with the first appointment made. She rang up and changed it. Fair enough. The plumber did not arrive. Then plumber rang to change it again. Again, he didn’t arrive. When next day he still hadn’t showed, I rang the office. The lady on the phone was apologetic, understood my frustration with the poor service I was getting. I then asked her to cancel the inspection/quote and suggested that the plumber get a diary, actually put appointments in it AND then consult it... I said, what I believe, tradesmen sometimes forget, that consumer’s time is just as important to them, as tradesmen’s time is to tradesmen, so good communication is vital.
If this plumber can’t get this first step done without this many delays, it makes me wonder if once the work srarts would it ever be finished.
Not a good experience.
Incidentally, I got no other communications through this site in spite of what this email I’m responding to says that I was sent more.
I have now made other arrangements.
Megan H.rang to say he was coming and never turned up
Gordon &.He responded, I replied and didnt hear from him again
Ronika M.He sent me a quote and in the email asked if he could call.me the next day. He never called. And no one else has been in touch. What a waste of my time on this platform.
Diana J.Mead hasnt supplied the original result requested. He doesn't respond to emails, or txts. It has not been possible to resolve the difficulties. I only play 2mins 49 of a 54 minutes video. Not recommended
Levonne K.Came around to look and give us a quote for the job and 5 days later we are still waiting for this quote with no communication at all
Trevor E.No sure what to say but haven't heard from her since I texted. I did say I was ok doing private classes due to the area. I believe she was opening a store in Papatoetoe. Being months. Overall on this site no one else came back.
Tresna W.I found the web difficult to find what I was looking for
Ngaire M.Never ever heard of Nevile Stewart - I think Star of Service is a waste of time as they say "We've noticed that many Pros have sent you a quote". What Pros and were are the quotes as I have not recieve one single one!! It appears to be useless writing a review as Star of Service classifies it as Excellent no matter what is written and they have not even provided any servive at all - bad practise guys!!
KAREN B.NARELLE DID NOT HELP ME AT ALL/I WAS VERY DISAPPOINTED WITH YOUR SERVICE/I TOOK MY COAT TO ACE TAILORS WHO DID AN EXCELLENT JOB FOR ONLY $26.OO /THANK YOU ACE MY COAT LOOKS WONDERFUL
Jude P.I was looking for a builder not an interior designer. Not Wendy's fault, just the problem with the website.
Samantha E.I have recieved more emails from you for a review than I did anyone else.
Claire D.I never met Michael as star of service took too long to respond to my request. Have responded to emails to cancel job and give this feedback but have been sent this link again! I won't use star of service again. I'm sure Michael is a fabulous plumber though.